Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist (Part -time, Maternity cover) to join our dental practice. The ideal candidate will be the first point of contact for our patients, ensuring a welcoming environment and efficient administrative support. This role requires excellent communication skills, attention to detail, and a passion for providing outstanding customer service in a healthcare setting.

Responsibilities

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations efficiently. Handle patient inquiries both in person and over the phone, providing accurate information about services and procedures. Maintain patient records with confidentiality and accuracy, ensuring all information is up to date. Process patient payments and manage billing inquiries as needed. Collaborate with dental staff to ensure smooth operations within the practice. Assist with administrative tasks such as filing, data entry, and maintaining office supplies.

Requirements

Previous experience in an office or administrative role is preferred. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills to interact professionally with patients and staff. Proficient in using office software and dental practice management systems - SOE. Knowledge of dental terminology is advantageous. Ability to work collaboratively within a team while also being self-motivated when required.
If you are passionate about healthcare and possess the necessary skills to thrive in this role, we encourage you to apply for the position of Dental Receptionist at our practice.

Job Type: Part-time

Pay: 12.21-13.00 per hour

Work Location: In person