Job Description

We are excited to offer an excellent opportunity for a

Full-Time Dental Receptionist

to join our friendly and expanding team at our modern, independent dental clinic in

Waterlooville

.

We pride ourselves on delivering outstanding patient care and customer service in a welcoming and professional environment. As the first point of contact for patients, you will play a vital role in ensuring a smooth, positive experience from the moment they walk through our doors.

About the Role

We are seeking a

highly motivated, conscientious, and flexible individual

who enjoys working as part of a busy, supportive team. You'll be responsible for ensuring the efficient running of the reception area and providing exceptional support to our clinicians and patients alike.

Key Responsibilities

Greet and welcome patients in a warm and professional manner Manage incoming calls and schedule appointments efficiently Maintain and update patient records accurately Verify insurance details and support payment and billing processes Assist with administrative duties including scanning, filing, and correspondence Support the management of overdue accounts and bad debt Ensure the reception area remains tidy and presentable Deliver exceptional customer service at all times

What We're Looking For

A positive, team-oriented attitude with a strong work ethic Excellent communication skills in both spoken and written English Previous experience in a receptionist or administrative role (dental experience preferred but not essential) Familiarity with SOE Exact (preferred but not required - training will be provided) Confident in using computers and office equipment Attention to detail and strong organisational skills Willingness to cover our Petersfield practice (training will also take place here)

What We Offer

A permanent, full-time position in a supportive, team-focused environment Competitive salary based on experience and qualifications Continuous professional development and training opportunities A welcoming, experienced team that values your contribution and growth

Join us

and become part of a practice that truly values quality care, teamwork, and professional development. If you're enthusiastic about providing first-class service and making patients feel at ease, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: From 12.00 per hour

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Employee discount Sick pay
Schedule:

Monday to Friday Overtime
Education:

GCSE or equivalent (required)
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person

Application deadline: 30/06/2025