Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dynamic teams. This role would be a dual site role working between our Portchester practice and Southampton practice on a rota basis. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a professional attitude, attention to detail, and the ability to multitask in a fast-paced environment.

Duties

Greet patients warmly as they arrive at the practice and assist with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to ensure a smooth flow of patient visits. Handle patient inquiries via phone and in person, providing information about services and addressing any concerns. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process payments and manage billing inquiries with accuracy and professionalism. Collaborate with dental staff to coordinate patient care and ensure seamless communication within the practice. Perform general administrative duties.

Experience

Previous office experience is essential, preferably within a healthcare or dental setting. Administrative experience is highly desirable, demonstrating proficiency in managing office operations effectively. Strong communication skills and a customer-focused approach are vital for success in this role. Familiarity with dental terminology and procedures is an advantage but not mandatory as training will be provided. If you have a passion for providing excellent patient care and possess the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time

Benefits:

Free parking On-site parking
Work Location: In person