We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, ensuring a welcoming atmosphere while managing administrative tasks efficiently. This role is crucial in maintaining smooth operations within the practice and providing exceptional customer service to our patients.
Duties
Greet patients warmly upon arrival and assist them with check-in procedures.
Manage appointment scheduling, confirmations, and cancellations to optimise the dentist's calendar.
Handle patient inquiries via phone, email, and in-person, providing accurate information about services offered.
Maintain patient records with confidentiality and accuracy, ensuring all information is up-to-date.
Process payments and manage billing inquiries with professionalism.
Coordinate with dental staff to ensure seamless patient flow throughout the day.
Assist in maintaining a clean and organised reception area.
Perform other administrative tasks as required to support the dental team.
Skills
Strong administrative skills with a keen attention to detail.
Proficiency in office software and dental management systems is advantageous.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Ability to multitask in a fast-paced environment while maintaining a calm demeanour.
A friendly disposition with a passion for customer service and patient care.
Previous experience in a dental or healthcare setting is preferred but not essential.
Join our team as a Dental Receptionist where your organisational skills and dedication to patient care will make a significant impact on our practice!
Job Types: Full-time, Permanent
Pay: 13.00 per hour
Expected hours: 37.5 per week
Benefits:
Free parking
Schedule:
Monday to Friday
Location:
Redhill RH1 1DW (preferred)
Work Location: In person