Job Description

Coastwood Dental Care

is looking for a Dental Receptionist to join our team. We are a friendly group of practices providing NHS and private dental care.

Role Outline

As a Dental Receptionist you will be providing excellent service to our patients. This will include administrative duties, alongside providing our patients with the highest level of care via telephone and in person.

We take patient care very seriously and always aim for high standards from the moment a patient calls the practice, to when they come in and receive treatment. It is therefore essential that you have excellent communication skills.

This is a very busy role so is well suited to a motivated, dynamic individual who can keep up with the fast-paced environment. We are looking for someone who has experience working in a dental practice (whether as a receptionist or a dental nurse) OR an individual with experience in hospitality/customer service.

Duties and responsibilities:

Welcome patients with professionalism and warmth All general reception duties such as telephone calls and in person management Manage patient enquiries efficiently, whether in person, by telephone or email Book and manage appointments accurately across our clinical diaries Maintain patient records and ensure data is handled confidentially Support daily administrative tasks to keep the practice running smoothly

Requirements:

Experience as a receptionist Experience using Software of Excellence (ideal) Strong customer service/communication skills Experience of dental nursing (ideal - current GDC registration not required) Ability to multitask Excellent IT skills - Microsoft Office Suite, Outlook emails

Why Join Us?

Be part of a friendly and supportive team Opportunities for professional development and growth Work in a practice committed to delivering exceptional patient care
Job Type: Full-time

Pay: From 12.22 per hour

Benefits:

Company events Employee mentoring programme Free parking On-site parking
Work Location: In person