Job Description

Job Overview

Our friendly denttal and sededation practice is looking for a reliable Dental receptionist. We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative, patient care, retail awareness and tasks efficiently. This role requires a keen attention to detail and the ability to multitask in a fast-paced environment.

Duties

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to ensure an efficient workflow. Handle patient inquiries both in person and over the phone, providing accurate information regarding services offered. Maintain patient records and ensure all documentation is up to date and compliant with privacy regulations. Process payments and manage billing inquiries with accuracy and professionalism. Collaborate with dental staff to ensure seamless patient care and communication within the practice. Assist with general office duties, including filing, data entry, and maintaining a tidy reception area.

Qualifications or experience

Must be able to maturely and responsibly delivery great patient care. Previous office experience is desirable; experience in a dental or medical setting is highly desirable, but not necessary. Strong administrative skills, including proficiency in using computer systems and office software. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work well under pressure while maintaining a positive attitude. Strong organisational skills with attention to detail to manage multiple tasks effectively. A caring and empathetic approach towards patients is crucial for this role. If you are passionate about providing excellent service in a dental environment and possess the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist. Career progression is also available.
Job Types: Full-time, Part-time, Permanent

Pay: 12.33-13.00 per hour

Expected hours: 24 - 40 per week

Benefits:

Company pension Employee discount On-site parking Store discount
Work Location: In person