Job Description

Job Overview

We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the administrative tasks that keep our practice running smoothly. This role requires excellent communication skills, attention to detail, and a passion for helping others.

Duties

Greet patients warmly as they arrive at the practice and assist them with the check-in process. Schedule and confirm appointments, ensuring an efficient flow of patients throughout the day. Manage patient records accurately and maintain confidentiality in accordance with data protection regulations. Handle incoming calls and respond to patient inquiries regarding services, treatment options, and insurance coverage. Process payments and manage billing inquiries with professionalism and efficiency. Collaborate with dental staff to ensure seamless patient care and support during procedures. Maintain a clean and organised reception area, creating a welcoming environment for all visitors.

Experience

Previous dental reception experience is essential, showcasing your ability to manage multiple tasks effectively. Strong interpersonal skills with a focus on customer service excellence. Proficiency in using computer systems and dental software of excellence is an advantage. A willingness to learn new processes and adapt to the evolving needs of the practice is crucial. Join us in providing outstanding dental care while enjoying a rewarding role that supports both our patients and our team!
Job Type: Full-time

Pay: 24,420.00-29,250.00 per year

Benefits:

On-site parking Sick pay
Schedule:

8 hour shift Monday to Friday
Work Location: In person

Application deadline: 14/08/2025
Expected start date: 01/09/2025