We are seeking a friendly, organized, and customer-focused
Dental Receptionist
to join our dental practice. As the first point of contact for patients, the ideal candidate will provide exceptional customer service, manage front desk operations, and support the clinical team to ensure the smooth running of the practice.
Key Responsibilities:
Greet patients warmly and professionally as they arrive at the office
Schedule and confirm patient appointments via phone, email, and in-person
Manage incoming calls and respond to inquiries about services, scheduling, and billing
Maintain and update patient records and insurance information in the dental management system
Process payments, co-pays, and billing transactions
Ensure the reception area is clean, welcoming, and stocked with necessary materials
Coordinate with the dental team to optimize patient flow and reduce wait times
Handle patient complaints or concerns with professionalism and escalate when necessary
Job Types: Full-time, Part-time, Permanent
Pay: 11.44-12.21 per hour
Schedule:
Monday to Friday
Weekend availability
Work Location: In person
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