Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a keen attention to detail and the ability to handle multiple responsibilities in a fast-paced environment.

Duties

Greet patients warmly as they arrive at the practice and ensure a welcoming atmosphere. Manage appointment scheduling, including booking, confirming, and rescheduling patient appointments. Maintain accurate patient records and ensure all documentation is up-to-date. Handle incoming calls and respond to patient inquiries in a professional manner. Process patient payments and manage billing inquiries. Assist with insurance verification and claims processing as needed. Maintain the cleanliness and organisation of the reception area and waiting room. Collaborate with dental staff to ensure smooth operations within the practice.

Qualifications

Previous experience in an office or administrative role is preferred, particularly in a healthcare setting. Excellent communication skills, both verbal and written, with a strong customer service orientation. Proficient in using office software and equipment, including computers, printers, and telephones. Strong organisational skills with the ability to prioritise tasks effectively. A friendly disposition with the ability to work well under pressure while maintaining professionalism. Knowledge of dental terminology and procedures is an advantage but not essential as training will be provided.
Join our dedicated team where you can make a positive impact on our patients' experiences while developing your career in the dental field!

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 24 per week

Schedule:

Monday to Friday
Work Location: In person

Reference ID: Dental Receptionist
Expected start date: 11/08/2025