Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a detail-oriented individual who can handle multiple responsibilities in a fast-paced environment.

Responsibilities

Greet patients warmly and ensure a welcoming atmosphere in the practice. Manage appointment scheduling, confirmations, and cancellations efficiently. Handle patient inquiries and provide information regarding services offered. Maintain accurate patient records and ensure confidentiality is upheld at all times. Process patient payments and manage billing inquiries as necessary. Collaborate with dental staff to ensure smooth operations within the practice. Assist with administrative tasks such as filing, data entry, and managing correspondence. Ensure the reception area is tidy and well-organised for patients.

Qualifications

Previous experience in an administrative or office role, preferably within a healthcare setting. Excellent communication skills, both verbal and written, with a strong focus on customer service. Proficient in using office equipment and computer software for scheduling and record management. Strong organisational skills with the ability to multitask effectively under pressure. A friendly disposition with a professional appearance is essential. Knowledge of dental terminology and procedures is advantageous but not mandatory.
Join our team and contribute to providing high-quality dental care while ensuring an exceptional experience for our patients!

Job Type: Full-time

Pay: 12.21 per hour

Expected hours: 40 per week

Benefits:

Free parking On-site parking
Schedule:

8 hour shift Weekend availability
Work Location: In person

Application deadline: 13/07/2025
Expected start date: 14/07/2025