Job Description

Overview

We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and providing excellent customer service. This role offers an opportunity to work in a welcoming environment within a well-established dental team, contributing to the smooth operation of daily practice activities.

Responsibilities

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls and respond to patient enquiries promptly Maintain accurate patient records and update relevant information Handle administrative duties such as filing, invoicing, and processing payments Ensure the reception area remains tidy and welcoming Assist with patient check-in and check-out procedures Coordinate with dental staff to facilitate smooth workflow during clinic hours

Requirements

Previous office or administrative experience is desirable Strong organisational skills with attention to detail Excellent communication and interpersonal skills Proficiency in using computer software, including dental practice management systems is advantageous Ability to work well under pressure in a busy environment Friendly demeanour with a professional attitude Flexibility to adapt to changing schedules and priorities
Job Type: Full-time

Pay: 12.21 per hour

Expected hours: 40 per week

Benefits:

On-site parking
Work Location: In person