Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring the smooth operation of our practice and maintaining a welcoming environment for all visitors.

Responsibilities

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to optimise the dentist's calendar. Handle patient inquiries via phone, email, and in-person, providing accurate information about services offered. Maintain patient records with confidentiality and ensure all documentation is up-to-date. Process patient payments and manage billing inquiries effectively. Collaborate with dental staff to ensure seamless patient flow and communication within the practice. Assist in maintaining a clean and organised reception area, ensuring a professional appearance at all times.

Requirements

Previous experience in an office or administrative role is preferred, ideally within a healthcare setting. Strong organisational skills with attention to detail to manage multiple tasks efficiently. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Proficiency in using office software and dental management systems is advantageous. A friendly disposition with a commitment to providing outstanding patient care. Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
If you are passionate about delivering excellent service and contributing to a positive patient experience, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: Up to 12.21 per hour

Expected hours: No more than 40 per week

Benefits:

Company pension
Schedule:

Monday to Friday Weekend availability
Work Location: In person