Job Description

A fantastic opportunity has become available for a motivated individual to work with our fun and friendly team at our dental practice as a full time receptionist at Smile Style Dental in Stafford. The practice benefits from a dedicated and long-standing team, all united with the common goal of meeting our patients' needs and seeing our practices go from strength to strength.

Smile Style Dental, Lichfield Road, Stafford.

Key responsibilities & duties:

Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner Receive and deal with patients and visitors in a pleasant and prompt manner Keep patients informed of any delays Notify dentists/hygienists of patients arrivals Schedule patient appointments in accordance with practice policies and keep records of all appointments and remind patients of their appointments as required Collect and record patient payments and pursue any outstanding payments in line with practice policies Follow computer procedures to ensure patient records are properly maintained Carry out routine housekeeping procedures on the computer, including undertaking regular backups in line with practice policy Liaise with dental labs, suppliers and other organisations as required, keeping records of lab work in and out. Deal in an appropriate with patient feedback and inform the practice manager about patient feedback and complaints Manage the sales of dental sundries to patients and ensure patients are given the opportunity to buy sundries when they leave the practice Keep the office, patient toilet and reception area tidy and welcoming Attend all practice meetings as requested

Work experience and skills:

Dental knowledge essential Use of SOE Exact Flexible team player

Company Benefits:

Competitive salary Company pension scheme Core CPD organised by the practice Perk-box membership- employee discount scheme Extra day off for Birthday Support of a well-established friendly team Annual cost of living wage increase Employee of the month rewards Social events including summer and Christmas parties
We look forward to hearing from you!

IND003

Job Type: Full-time

Ability to commute/relocate:

Stafford: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Dental receptionist: 1 year (required)
Work Location: In person