Job Description

Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will possess excellent interpersonal skills and a strong administrative background, ensuring a smooth and welcoming environment for our patients. As the first point of contact, you will play a vital role in managing patient interactions and supporting the dental team in delivering exceptional care.

Responsibilities

Greet patients warmly as they arrive at the practice and assist them with check-in procedures. Manage appointment scheduling, confirmations, and reminders to optimise the clinic's daily operations. Handle patient enquiries both in person and over the phone, providing accurate information about services offered. Maintain patient records with attention to detail, ensuring all information is up-to-date and compliant with confidentiality regulations. Process patient payments and manage billing inquiries efficiently. Assist with administrative tasks such as filing, data entry, and maintaining a clean reception area. Collaborate with dental staff to ensure seamless communication regarding patient care and treatment plans.

Qualifications

Previous office experience is essential; experience in a dental or healthcare setting is highly desirable. Strong administrative skills with proficiency in using computer systems and software for scheduling and record management. Excellent communication skills, both verbal and written, with a focus on providing outstanding customer service. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. A proactive approach to problem-solving and the ability to work independently as well as part of a team. If you are passionate about providing excellent patient care and have the necessary skills to thrive in this role, we encourage you to apply for this exciting opportunity as a Dental Receptionist.
Job Type: Permanent

Pay: 12.50-13.50 per hour

Application question(s):

Can you work Weekends?
Experience:

Dental receptionist: 1 year (preferred) receptionist: 1 year (preferred)
Work Location: In person