Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice part-time and to cover annual leave. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and administrative support. This role is essential in ensuring the smooth operation of our front desk, managing appointments, and maintaining patient records.

This role will mainly be for Fridays and Saturdays with the opportunity for overtime and covering annual leave.

Duties

Greet patients warmly upon arrival and assist them with check-in procedures. Manage appointment scheduling, confirmations, and reminders to optimise the dentist's schedule. Handle incoming calls and respond to patient inquiries in a professional manner. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process patient payments and manage billing inquiries efficiently. Assist with administrative tasks such as filing, data entry, and managing correspondence. Collaborate with dental staff to ensure a seamless patient experience throughout their visit.

Experience

Previous experience in an administrative or office role is preferred, ideally within a healthcare or dental setting. Strong organisational skills with the ability to multitask effectively in a busy environment. Excellent communication skills, both verbal and written, with a focus on customer service. Proficiency in using office software and dental practice management systems is advantageous. A proactive attitude towards problem-solving and a willingness to learn new skills are essential for success in this role.
If you are passionate about providing excellent patient care and possess the necessary administrative skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Types: Part-time, Permanent

Pay: 12.21-12.52 per hour

Expected hours: No less than 16 per week

Benefits:

Employee discount On-site parking
Schedule:

Day shift Every weekend Monday to Friday
Work Location: In person