Job Description

Company Overview

NW1 Dentalcare in offers comprehensive general and cosmetic dentistry services in a welcoming environment. Committed to patient comfort and high-quality care, the practice provides a range of treatments including invisible braces, crowns, porcelain veneers, implants, facial aesthetics, and tooth whitening.

Summary

We are seeking a professional and friendly Dental Receptionist to join our team at NW1 Dentalcare in . This vital role involves managing patient appointments, providing excellent customer service, and supporting the smooth operation of our dental practice in London.

Responsibilities

Provide a warm, friendly welcome to all patients entering the practice Manage patient check-ins, check-outs, and ensure a smooth flow through the clinic Handle incoming phone calls, emails, and patient enquiries in a professional and supportive manner Schedule, amend, and confirm appointments using the practice management system Process payments, paperwork, and maintain accurate patient records Keep the reception area tidy, organised, and inviting for patients Assist the dental team with basic clinical tasks where appropriate (aligned with nursing experience) Support patients by offering reassurance, answering basic care questions, and maintaining a calm, caring environment Assist with the practice's

social media

by helping create simple content, posting updates, and engaging with the local community online Uphold GDPR, confidentiality, and safeguarding policies at all times Work collaboratively with the wider dental and nursing team to ensure excellent patient care and smooth daily operations

Qualifications

Proven experience in office or administrative roles, preferably within healthcare or dental practices. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Proficiency in office software such as MS Office. Ability to multitask in a fast-paced environment. Friendly, professional demeanor with a customer-focused approach.
If you thrive in a friendly environment where your organizational skills make a difference, we invite you to become part of our dedicated team at NW1 Dentalcare. Step into a role where your contribution helps create confident smiles every day.

Job Type: Full-time

Pay: 12.21-15.00 per hour

Expected hours: 35 - 45 per week

Work Location: In person