Job Description

Antrim House Dental Practice is seeking a experienced full time dental receptionist for our mixed dental practice based in the heart of Wolverhampton.

This position is for a full time role (39.75 hours) between Monday - Friday.

Dental Receptionist

As a Dental Receptionist, you'll be the welcoming face of our practice--the first point of contact for patients and visitors, and the person who helps set the tone for the excellent care we deliver. In this role, you'll provide outstanding customer service, manage patient appointments, and ensure a smooth, positive experience for everyone who comes through our doors.

This is a varied and rewarding opportunity within a supportive, friendly team--perfect for someone who takes pride in their work, is naturally approachable, and enjoys helping people feel at ease.

Key Responsibilities

Patient Experience

Welcome patients and visitors with warmth, professionalism, and care Handle telephone and email enquiries in a courteous and informative manner Accurately book, adjust, and manage patient appointments Maintain up-to-date patient records, ensuring strict confidentiality Process payments and issue receipts Send reminders and make courtesy calls to patients Assist patients with paperwork and provide relevant information

Team & Practice Support

Work collaboratively with clinicians, nurses, and the wider reception team Support day-to-day administration and record-keeping tasks Keep the reception area clean, tidy, and welcoming Report any concerns or issues promptly to the Reception Management Team Assist with appointment book management and contribute to practice efficiency
What We're Looking For

We're seeking an

experienced Dental Receptionist

who is:

Friendly, calm, and professional at all times A confident communicator with an excellent telephone manner Highly organised, detail-oriented, and able to manage a busy front desk Proficient in using computers and Microsoft Office Proactive, reliable, and a strong team player Experienced in using booking systems (dental software experience is an advantage)

Experience in a dental setting is essential. GDC registration is ideal but not compulsory. Nursing duties will be given only in case of sickness/ holiday cover.

If you are interested please apply on this post or alternatively email your C.V to antrimhousedental23@gmail.com

Job Types: Full-time, Permanent

Pay: 12.21-12.50 per hour

Benefits:

Company pension Flexitime
Experience:

Dental receptionist: 1 year (required)
Work Location: In person