Join Our Team at a Busy Dental Practice in Woodford Green!
Are you an enthusiastic professional with exceptional customer service skills? We are seeking a diligent Dental Receptionist to join our bustling dental practice in Woodford Green.
Reception work is a unique blend of customer service and administrative duties. As a Dental Receptionist, you will be the first point of contact for our patients, ensuring they receive a warm and professional welcome. Your responsibilities will include managing appointments, answering phone calls, handling patient queries, and providing administrative support to our dental team.
Customer Service Responsibilities
Welcome and assist patients with a friendly and professional demeanour
Handle phone calls and respond to patient inquiries
Maintain confidentiality and data security of patient information
Administrative Responsibilities
Manage appointment scheduling and patient records
Provide administrative support to the dental team
Proficiency with computer systems and office software
Reconciliation of daily funds and cashing up
By combining these customer service and administrative tasks, you will play a crucial role in ensuring the smooth operation of our dental practice and delivering excellent service and care to our patients.
Requirements
Excellent customer service and communication skills with a friendly demeaner
Strong organizational abilities and attention to detail
Ability to handle multiple tasks in a busy environment
Proficiency with computer systems (SOE) and office software (ability to use Outlook, Excel and Word applications)
Some experience as a dental receptionist will be advantageous, but not essential
Available for trial day prior to job offer being given - Please only apply if you are happy to attend a trial day at the practice.
Please note: We are
not
able to provide work visa sponsorship at this time
Benefits
Staff leave: 12 days of paid annual leave, plus 8 days public holiday
Employee discount: 30% discount off dental treatment
Bonus scheme: Monetary bonus for good performance and teamwork
Loyalty Scheme
Staff days out and networking
Access to our Employee Health and Wellness Programme.
Growth opportunity: if you want to develop your skills, we can help with your ambition and send you on courses to help with your growth
Schedule
Tuesday, Thursday and Friday required
Approx 22 hours/week
8:30am-5:15pm days, with 45min lunch break
Weekend availability for one Saturday a month on a rota system
Location
Ability to commute: ideally within 30-45mins of Woodford Green, IG8 9PF
Parking: Free parking outside practice and surrounding roads
Work Location: In person
Salary Structure
14,300 - 16,016 starting salary (12.50-14 per hour)
For full transparency, starting salary is based on experience and degree of training that will be required and will be confirmed subject to performance on trial day at the practice
Further skills and experience will be taken in to account when setting salary.
Salary reviewed upon successful completion of 3 month probationary period
Join us as we strive to provide outstanding and high quality dental care in a welcoming and professional environment. If you are dedicated to delivering excellent customer service and working in a dynamic team, we'd love to hear from you!
Apply now with your CV to become our next Dental Receptionist and be a part of a rewarding and fulfilling career!
Job Types: Full-time, Part-time, Permanent
Pay: 12.50-14.00 per hour
Expected hours: 22 per week
Additional pay:
Bonus scheme
Performance bonus
Benefits:
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekend availability
Ability to commute/relocate:
Woodford Green IG8 9PF: reliably commute or plan to relocate before starting work (required)
Education:
GCSE or equivalent (preferred)
Experience:
dental receptionist: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person