We have an exciting opportunity to join our Private Practice in York, dedicated to providing excellent dental care.
This is a full-time position running a busy and productive reception area whilst creating a caring environment for our patients. We are looking for that warm and happy individual who can communicate well at all levels whilst consistently representing the high standards of our brand.
The main duties include
First point of contact, welcoming patients, checking them in at reception and directing them to the correct waiting room
First point of contact, dealing with customer queries either in person, over the phone or by email
Cash handling
Monitoring emails and voicemails and responding in a timely manner
Diary management for a busy 6 surgery practice
Scanning of all incoming post and putting all stock in the correct area
Monitoring incoming and outgoing lab work
Opening and closing the practice at the beginning and end of the day
The ideal candidate will:
Enjoy working in a busy environment.
Have excellent customer service skills
Be proficient in the use of computer- emails, MS word and Excel
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