Job Description

Are you a highly organized and customer-focused professional with experience in the medical or dental field? We're looking for an;

Exceptional Dental Receptionist/Administrator

to be the welcoming face and efficient backbone of our Private independent referral dental practice.

About the Role:

This is a pivotal role combining

first-class customer service

with essential administrative and operational duties. You'll be the first point of contact for our patients, ensuring they have a positive experience from the moment they call or walk through the door.

Key Responsibilities Include:

Exceptional Customer Care:

Greeting patients warmly, managing check-in/check-out processes, and handling all inquiries with

professionalism, empathy, and confidentiality

.

Appointment Management:

Scheduling, confirming, and managing patient appointments efficiently.

Administrative Duties:

Processing patient records, managing billing, handling payments, supporting GDP referrals, and accurately maintaining our dental software system.

Communication:

Answering phones, managing correspondence, and liaising between patients, dentists, and other team members.
What You'll Bring:

Proven Experience:

A minimum of

2 years

of experience working as a receptionist or administrator in a

medical, dental, or clinical environment

is essential.

Customer Focus:

A genuine passion for providing

exceptional customer care

and resolving patient issues with tact and a positive attitude.

Organizational Skills:

Meticulous attention to detail and a proven ability to multitask, prioritize, and manage a busy front office desk.

Technical Proficiency:

Competency with dental/medical software.

Communication:

Excellent verbal and written communication skills.
Why Join Us?

We offer a supportive and positive work environment where your contributions are highly valued.

Competitive Salary:

From 19k

Working Hours:

30 hours per week

A loyal Team

Work with like-minded colleagues where your CPD is encouraged

Benefits:

Full CPD, Uniform, Pension, Discounted dental care

Location:

Beautiful premises located on Berekely Square, Clifton

Ready to elevate your career and join a team dedicated to patient health and satisfaction?

Job Type: Full-time

Pay: 12.21 per hour

Experience:

Medical Receptionist: 2 years (required)
Work Location: In person