Job Description

We are looking for a candidate who is passionate about dentistry and providing exceptional patient care. This individual would have an interest in attaining knowledge about the services provided by the practice and be motivated to deliver an outstanding patient journey and experience.

Market Square Dental is a well established private practice in Bicester with an experienced, friendly and supportive team. We have a brand new purpose built facility for our team and patients, to be able to deliver high quality dentistry in a relaxing and calm environment.

Skills and Qualities required

Reliability and punctuality Friendly, caring and professional manner Excellent interpersonal and communication skills Able to work well in a team and individually Professional and courteous telephone manner Proficient I.T skills - Outlook, Microsoft Excel and Word Excellent organisation skills with attention to detail Self motivated and pro active Able to work in a fast paced environment

Job Specification

The duties of a dental receptionist:

Meet and greet our patients in a friendly and welcoming manner Dealing with queries/requests from our patients via phone/email/in person in an efficient and professional manner Using a computerised diary system to schedule, switch and cancel appointments Supporting and working with the clinical team to ensure a smooth patient journey Liaising with specialists and hospitals for referrals Maintaining patient confidentiality when dealing with patient data General administration tasks, such as photocopying, scanning, printing and sorting/filing/sending forms Handling payment from patients (cash, cards, deposits) Providing an excellent customer service experience for our patients Representing the company in a positive and professional manner Dental experience is desirable, but not essential

Employee benefits

Competitive salary with scope of increase depending on progression Full training provided Excellent working environment and facilities Free parking on site Regular team socials Access to online Private GP services Discounted dental care (after 1 year of service)

Practice working hours

Monday 8.15 am - 4.30 pm Tuesday 8.45 am - 6.30 pm Wednesday 8.45 am - 6.30 pm Thursday 8.15 am - 4.30 pm Friday 7.45 am - 1 pm No weekends

Salary is negotiable depending on experience.

Job Type: Full-time

Pay: From 12.21 per hour

Benefits:

Company events Company pension Free parking On-site parking Private medical insurance
Schedule:

Monday to Friday
Ability to commute/relocate:

Bicester, OX25 2DR: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Dental receptionist: 1 year (preferred)
Language:

English (required)
Work Location: In person