Job Description

Job Summary

We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and providing excellent customer service. This role offers an opportunity to work in a welcoming environment where organisational skills and attention to detail are highly valued. The position is paid and suitable for individuals with prior office or administrative experience who enjoy working in a healthcare setting.

Responsibilities

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling efficiently using dental practice management software Answer phone calls, respond to patient enquiries, and direct calls appropriately Handle patient check-in and check-out processes accurately Maintain accurate patient records and update information as needed Process payments and insurance claims in accordance with practice policies Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies Assist with administrative duties such as filing, correspondence, and data entry Support the dental team with various clerical tasks to ensure smooth daily operations

Qualifications

Previous office or administrative experience is preferred Excellent organisational skills with keen attention to detail Strong communication skills, both verbal and written Friendly, professional demeanour with a customer-focused approach Ability to multitask effectively in a fast-paced environment Proficiency in using office software such as MS Office or dental practice management systems is desirable Knowledge of dental terminology or experience working within a healthcare environment is a bonus
This role provides an excellent opportunity for organised individuals looking to develop their career within the dental sector. We value professionalism, reliability, and a positive attitude in our team members.

Job Types: Part-time, Permanent

Benefits:

Free parking On-site parking
Work Location: In person