Job Description

Join Our Team as a Dental Receptionist/Administrator at Smile Orchard Dental Practice!

Location:

Frenchay, Bristol

Due to expanding our team Smile Orchard Dental Practice is currently seeking a dedicated Dental Receptionist/Administrator to provide exceptional front desk functions at our state-of-the-art facility in Frenchay. As the first point of contact for our patients, you will play a vital role in delivering high-quality customer service and ensuring the smooth operation of our reception area.

Responsibilities:

Greeting patients warmly and creating a positive first impression. Handling telephone enquiries efficiently and providing accurate information. Booking and rescheduling dental appointments. Cash handling and processing payments. Explaining treatment plans to patients and signing them up for the Smile Orchard Care Plan. Patient coordination and treatment plan management as required Setting up finance applications for patients. Working in a fast-paced environment while maintaining a calm and welcoming demeanor. Demonstrating a good understanding of and commitment to delivering excellent customer service. Working independently, proactively, and efficiently under pressure.

Details:

Days of Work:

Monday to Friday

Modern and Fully Computerised Practice

Perks:

Opportunities for professional development and progression. Practice-sponsored training to support career growth. A supportive performance-based bonus structure.

Working with Smile Orchard:

We are a passionate team with big hearts and ambitious goals to achieve healthy smiles through patient-centred dental care and oral health promotion. Our commitment to non-invasive or minimally invasive treatments, coupled with a comfortable and relaxing clinical environment featuring the latest high-tech equipment, sets us apart.

Expertise in our practice spans from dental pain and general dental care to specialized treatments in implants, smile design, orthodontics, and oral surgery. Our highly qualified dentists and dental care professionals are dedicated to delivering exceptional service and continuous innovation, aiming to help patients experience the joy that comes with radiant teeth and a healthy mouth--encouraging everyone to SMILE-OUT-WIDE.

Job Types: Full-time, Permanent

If you are enthusiastic, customer-focused, and ready to contribute to our mission, we welcome your application.

We look forward to adding a valuable member to the Smile Orchard family!

Job Types: Full-time, Permanent

Pay: 12.50-13.50 per hour

Ability to commute/relocate:

Bristol BS16 1NU: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Work Location: In person