Job Description

Location: Grace dental care, Skinnergate
Hours: Flexible
Salary: Competitive

We are a well-established, patient-focused dental practice seeking a

Receptionist

to become an integral part of our friendly team. The successful candidate will be the first point of contact for our patients, ensuring they feel welcomed, cared for, and supported throughout their visit.

Key Responsibilities

As our Dental Receptionist, you will:

Greet patients in a warm, professional, and courteous manner Manage the reception desk, patient check-in/check-out, and waiting area Schedule and confirm appointments using practice management software Answer and direct phone calls, emails, and patient enquiries promptly and efficiently Maintain accurate patient records in line with GDPR and confidentiality policies Take payments and handle billing procedures securely Liaise with the dental team to ensure smooth running of the practice Manage incoming/outgoing correspondence, including referrals and laboratory work Assist with day-to-day administrative tasks and provide support where needed

Essential Skills & Experience

We're looking for someone who is:

Friendly, approachable, and professional in manner Highly organised with excellent attention to detail A confident communicator with strong interpersonal skills Able to remain calm under pressure in a busy environment Proficient with IT systems (experience with dental/medical booking software is an advantage, but training will be provided) Experienced in a receptionist, front-desk, or customer service role (healthcare experience desirable but not essential)

Personal Attributes

The ideal candidate will be:

Patient-focused, empathetic, and caring Reliable, punctual, and trustworthy A proactive team player with a willingness to learn Flexible and adaptable to changing priorities

What We Offer

Joining our practice means becoming part of a supportive, professional environment where teamwork and patient care are at the heart of everything we do. We offer:

A competitive salary (commensurate with experience) Full training and ongoing support Opportunities for career development within the dental sector A modern, friendly working environment Staff benefits

How to Apply

If you're enthusiastic about delivering excellent patient care and thrive in a busy reception environment, we'd love to hear from you.

Please send your CV and a short cover letter to holly.fitz-gerald@gracedental.co.uk
Applications close on: 17/10/2025

Job Type: Permanent

Pay: From 12.21 per hour

Work Location: In person