Job Description

Dental Receptionist - Private Practice in Epsom

We're a private dental practice in Epsom built on a simple belief:

happy team = happy patients.

What Makes Us Different?

Be part of creating something special from day one. Your voice will matter - help shape our systems, patient journey, and admin processes. Work with modern digital systems and the latest technology.
If you're an experienced dental receptionist (or a receptionist with healthcare/dental exposure) who believes dentistry can be better, we'd love to hear from you.

Responsibilities

Reception & Patient Care

Welcome patients warmly and professionally, creating a calm and friendly first impression. Manage appointment bookings, recalls, cancellations, and waitlists using the practice software. Handle telephone enquiries, emails, and patient messages promptly and efficiently. Process payments, membership plans, deposits, and maintain accurate patient records. Support patients with registration, medical histories, consent forms, and confidentiality compliance. Coordinate with clinicians to ensure a smooth daily schedule and timely patient flow. Maintain a well-organised reception area and contribute to an excellent overall patient journey.

Administrative Support

Assist with day-to-day administrative tasks including correspondence, reports, and filing. Monitor stock items and liaise with the clinical team when needed. Support practice compliance and follow protocols on our compliance portal, training will be provided for this.

Skills & Qualities

Previous dental or healthcare reception experience strongly preferred. Excellent communication: warm, clear, and approachable. Confident with dental or medical software (we'll train you on our systems). Organised, detail-oriented, and able to multitask in a busy environment. Calm under pressure, with a patient-focused mindset. Proactive, adaptable, and eager to learn. Dental nursing experience or interest in training (optional) - we're happy to support career development.
If you're passionate about exceptional patient care, enjoy being part of a supportive team, and want to work somewhere your input truly matters, we'd love to hear from you.

Location:

Epsom High Street

Job Types:

Full-time, Part-time, Permanent

Experience:

Dental receptionist: 1 year (preferred)

To apply

, send us your CV and a short note about why you'd be a great fit.

Job Types: Full-time, Part-time, Permanent

Pay: 13.00-15.00 per hour

Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person