Job Description

Job Summary

We are looking for a Dental Receptionist/ Administrator to be the welcoming face of our clinic and an integral part of our high-performing team. If you thrive in a contemporary, patient focused environment and want to grow within a supportive and ambitious company, we would love to hear from you!

As the first point of contact for our patients, your role is crucial to the seamless running of our clinic. Your responsibilities will include:

Responsibilities

Welcoming and assisting patients warmly upon arrival Managing appointment, patient bookings and clinical diaries Handling phone, email and face to face enquiries with professionalism Supporting clinical team with administrative duties and workflow coordination Maintaining a clean, calming reception area Collaborating with the wider team to ensure the best possible patient experiences Handling payments, patient records and documentation safely and efficiently Maintain and organise files, both physical and electronic, to ensure easy access to information.

Requirements

Excellent communication skills and interpersonal skills Fast learner with the ability to adapt quickly Strong background in customer service Confident and comfortable to be on social media Previous experience in an administrative role and customer service Strong organisational skills with the ability to prioritise tasks effectively. Excellent phone etiquette and interpersonal skills for effective communication. Attention to detail in data entry and clerical tasks Ability to work independently as well as part of a team in a fast-paced environment. A proactive approach to problem-solving and task management.

Desired

Previous dental experience Prevoius healthcare reception experience Experience in high end or private practice settings

Why join us?

Be part of a modern, prestigious and forward thinking clinic that delivers life changing dentistry Work with a passionate and dynamic team that feels like family Opportunities for professional development and additional hours A workplace culture focused on innovation, excellence, and patient care
If you are looking for more than just a job and want to be a part of a movement changing the face of dentistry, we want to meet you!

Please do not hesitate to contact us at Manager@pristinedentalgroup.co.uk

Job Type: Full-time

Pay: 13.00-16.00 per hour

Expected hours: No less than 40 per week

Benefits:

Employee discount On-site parking Store discount
Schedule:

Monday to Friday
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Reference ID: Dental Receptionist/ Administrator