Dental administrator (Temp contract - Maternity Cover until Feb 2026)
FULL TIME DENTAL Administrator REQUIRED- ST ALBANS
( DENTAL EXPERIENCE IS DESIRABLE )
Opportunity! Could this be yours?
We are looking for an administrator with outstanding customer service, someone who is proactive and dynamic; to add to our staff of winners. We are a prestigious award winning private specialist dental practice in St Albans. Dental experience is desirable and would be a huge advantage for this role however not essential and full training will be provided.
If you are organised, motivated and enthusiastic you could be that person. Previous experience in customer service, marketing or sales would be advantageous. Proven computer skills are essential. As the role mainly involves proof reading dental reports, you must have good written English.
We are a growing practice looking for a good team player who agrees that no job is too big or too small. We offer the gold standard in care and service for each patient.
This position is for 5 days per week 8.30 - 18.00 (plus 1 allocated day a week you would need to be available to work later if required). The position will involve working 1/2 Saturdays a month depending on the practice and patient's needs. Our location has free parking, bus routes and train service. Flexibility to the ideal workin hours can be arranged so please discuss this upon your application.
JOB DESCRIPTION:
The administration role will require proof reading all specialists reports to patients and referring dentists, you must have an eye for detail. You will also need to manage any outstanding balances, generating reports and other duties as required.
RESPONSIBILITIES
:
Greet and care for all patients and visitors to the practice in a polite and courteous manner at all times.
Deal with all enquires, either in person, email or on the telephone in a polite and professional manner.
Maintain patient confidentiality and data protection.
Maintain the record systems of the practice, ensuring patients receive all necessary paper work and all forms are signed and dated correctly and information is up to date.
Find patient records for each dentist/hygienist/therapist
Deal with incoming patient referrals and book appropriate appointments for patients in absence of patient care advisor.
Make courtesy calls
Send out appointments and reminders to patients.
Carry out routine house-keeping procedures
Ensure the practice is always kept in an appropriate condition.
Promote a professional image of the company at all times and be knowledgeable about the services the practice provides.
Inform the practice manager about patient comments and complaints
Ensure all monies are taken for treatment.
Coordinate finance applications
Manage the retail sales of the practice
Identify own training and development needs (to be discussed within regular reviews)
Draft letters and reports in accordance with the instructions of dentists at the practice
Ensure that the practice diary is run effectively.
Assist with the supervision of any trainee receptionists.
Deal with the cleaning company when appropriate.
Carry out administrative duties to ensure effective running of the Practice
Be aware of all practice policies and procedures to ensure CQC compliance.
Be fully conversant with all emergency and evacuation procedures.
Perform such other tasks as are reasonably requested by the Practice Management/Directors
This role will be for maternity cover, starting as soon as possible until Mid February 2026.
You must be able to provide references on request, one of them from your last employer. A DBS check will be carried out.
To apply, please email your CV with a covering letter.