Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and providing excellent customer service. This role offers an opportunity to work in a professional environment dedicated to patient care and well-being.

Responsibilities

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls and respond to patient enquiries promptly Maintain accurate patient records and update information as needed Handle administrative duties such as filing, data entry, and processing payments Coordinate with dental staff to ensure smooth daily operations Ensure the reception area remains clean, welcoming, and well-organised Assist with insurance claims processing and billing procedures Receive and deal with patients and visitors in a pleasant and prompt manner Keep patients informed of any delays

Qualifications

Prior office experience is essential, preferably within a healthcare or dental setting Administrative experience demonstrating organisational skills and attention to detail Excellent communication skills, both written and verbal Proficiency in using office software and dental practice management systems Friendly demeanour with a professional attitude Ability to multitask effectively in a fast-paced environment Organised with strong time-management skills
Monday-Friday 42 hours/week

Location: Oxford, Oxfordshire
Job type: Full time

Benefits: Annual dental examinations and Hygiene visits

This position is ideal for individuals who are committed to delivering exceptional patient service while maintaining efficient administrative operations within a busy dental practice.

Job Types: Full-time, Permanent

Pay: 25,000.00-26,000.00 per year

Benefits:

Free parking On-site parking
Work Location: In person