Job Description

Dental Receptionist/Administrator, Private Dental Practice

We are a small, close-knit team that values collaboration and mutual support. We believe in helping each other and working together to create a positive, efficient environment for both our patients and ourselves.

We're looking for someone who is calm, confident, and able to contribute to the friendly and supportive atmosphere we've built. In this role, you will be the first point of contact for our patients--managing appointments, answering enquiries, and supporting smooth day-to-day practice operations. Strong communication, attention to detail, and a proactive attitude are key.

Previous experience in dental or medical reception is preferred, but not essential if you're a quick learner with the right attitude.

In return, you'll be part of a professional yet welcoming team, working in a modern private practice that values your input, encourages growth, and takes pride in delivering excellent patient care.

The role on offer:

? Dental Receptionist/Administrator
? Full time permanent position
? Competitive salary
? Benefits such as staff discount
? Access to paid CPD software

What We're Looking For:

Previous customer service experience (ideally within a dental or healthcare setting) Excellent communication skills - both verbal and written A friendly and approachable manner with strong interpersonal skills Ability to multi-task and remain calm under pressure Strong organisational and problem-solving abilities Competence with computer systems and reservation software A proactive attitude and the ability to work independently or as part of a team Punctual, reliable, and eligible to work in the UK Experience in front desk or reception roles, with a "can-do" attitude

Your Daily Responsibilities Will Include:

Providing outstanding service to new and existing patients, both in-person and over the phone/email Managing bookings, appointments, cancellations, and follow-ups for multiple practitioners Handling patient payments, daily cash-up, and banking procedures Coordinating with laboratories, suppliers, and internal staff Maintaining a clear and efficient diary schedule Promoting our dental plans and having thorough knowledge of our services Upholding a professional image and delivering top-level customer care at all times
This is a fantastic opportunity to be a valued part of a supportive team, where your skills and initiative will be truly appreciated.

Working Hours:

Dental House Pinner is open:

Monday to Thursday:

8:30 AM - 6:00 PM

Friday:

8:30 AM - 1:00 PM

Your working hours will be:

Monday to Thursday:

8:30 AM - 6:00 PM

Friday:

8:30 AM - 1.00 PM

Salary:

Starting from

26,000 per annum

, depending on experience, performance, and personal development.

Why Dental House Pinner?

This is a fantastic opportunity to secure long-term employment within a hard-working, warm, and welcoming team at a private practice equipped with the latest technology. We are an employer who values both personal and professional growth, and we are committed to creating a supportive, patient-centered environment where high-quality customer service is our top priority.

If you thrive in this kind of setting, we'd love to hear from you--

apply today with your CV!

Recruitment Timeline:

Application sift will commence the week of 11th August 2025 Successful candidates will be invited to a telephone interview, followed by a face-to-face interview for shortlisted applicants
We look forward to receiving your application.

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Benefits:

Employee discount
Schedule:

Day shift Monday to Friday No weekends
Experience:

Front desk: 1 year (preferred) Customer service: 2 years (required)
Work Location: In person