Job Description

Overview

We are seeking a friendly and efficient Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role is essential in ensuring a smooth operation within the practice and maintaining a welcoming environment for all patients.

Duties

Greet patients warmly upon arrival and assist them with check-in procedures. Schedule appointments and manage the appointment calendar efficiently. Handle patient inquiries via phone, email, and in-person, providing accurate information regarding services offered. Maintain patient records, ensuring all information is up-to-date and confidential. Process patient payments and manage billing inquiries. Coordinate with dental staff to ensure seamless communication regarding patient care. Assist with administrative tasks such as filing, data entry, and maintaining office supplies. Ensure the reception area is organised and welcoming at all times.

Skills

Strong administrative skills with experience in office management preferred. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Proficient in using office software and dental practice management systems is an advantage. A positive attitude with a team-oriented mindset, demonstrating professionalism at all times. Familiarity with dental terminology is beneficial but not essential; training will be provided.
We invite candidates who are passionate about providing excellent patient care and possess the necessary skills to apply for this rewarding position within our practice.

Job Types: Part-time, Permanent

Pay: 12.00-15.00 per hour

Expected hours: 24 - 37.5 per week

Additional pay:

Bonus scheme Performance bonus
Benefits:

Additional leave On-site parking
Schedule:

No weekends
Work Location: In person

Reference ID: Dental Receptionist private orthodontic Practice