Job Description

Full-Time Dental Receptionist

Tunbridge Wells | Full time | NHS & Private Practice

We're excited to offer a fantastic opportunity for a

Dental Receptionist

to join our friendly and professional team on a

full-time, permanent contract

.

Based in

Tunbridge Wells

, our highly recommended practice has proudly served both

NHS and private patients for over 40 years

. You'll be part of a welcoming and experienced team including Receptionists, Dental Nurses, Therapists, Hygienists, Dentists, Implantologists, and a Periodontist -- all committed to delivering outstanding patient care. You will be highly supported by the Practice Manager and the Principal Dentist.

As the

first point of contact

, you will be a key ambassador for our clinic and the NHS, helping ensure a smooth and positive experience for every patient who walks through our doors.

Key Responsibilities

Greet and welcome patients upon arrival Handle incoming calls and schedule appointments using our phone system Verify insurance coverage and assist with claims Record and manage patient information, including medical history Keep the reception area clean, tidy, and organised Support billing and payment processes Coordinate with clinical staff to ensure efficient patient flow Deliver excellent customer service, addressing patient enquiries and concerns

Personal Attributes

We're looking for someone who is:

Adaptable and calm under pressure Friendly, personable, and welcoming Empathetic and respectful towards patients Highly organised and detail-oriented Professional, reliable, and punctual Eager to learn with a proactive attitude Confident in using phone systems and scheduling software Strong in both written and verbal communication

Rewards & Benefits

No dental experience necessary

- full

on-the-job training

provided! However, some form of administration experience will be essential.

Blue Light Card

& NHS discount eligibility

Employee discount

Company events

Free on-site parking

Workplace pension

28 days paid holiday

Working Hours

We are looking for a full time receptionist to cover the hours, during our opening times below.

Practice Opening Hours:

Monday to Friday:

08:45 - 18:00

Wednesdays:

Occasionally open late until 19:30 (1 late evening every 2 months)

Saturday (1 in 3/4):

08:45 - 13:30

Apply Now

If you're a

friendly, organised, and customer-oriented

individual looking to grow in a supportive and professional environment, we'd love to hear from you!

To apply:

Please submit your

CV,

highlighting your suitability for the role.

Applications without a CV will not be considered.

WE DO NOT OFFER SPONSORSHIP FOR THIS POSITION - If you are requiring sponsorship, please do not apply for this role.

RECRUITMENT AGENCIES ONLY - we are not using agencies to advertise this position, please do not contact us regarding this role, or use us as any form of advertisement to approach candidates.

Job Types: Permanent, Full-time

Pay: 12.50 per hour

Benefits:

Company events Employee discount Free parking On-site parking Store discount
Application question(s):

Are you within 10 miles travel distance to the clinic - TN2 3AR
Experience:

System administration: 1 year (required) Customer service: 1 year (required) Telephony: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person