Job Description

Dental Receptionist - Full-Time (4 Days a Week, No Weekends)

Location: Twickenham

Hours: 40 hours per week -- Monday to Thursday, 8:00am to 6:00pm

Includes a paid 1-hour lunch break each day

Annual Leave: 22.5 days + Christmas skeleton staffing for family time

Are you looking to join a warm, vibrant, and professional dental practice where you'll be a valued part of the team? We are currently seeking an experienced Dental Receptionist to join our friendly front-of-house team.

As the first point of contact for our patients and visitors, your role will be crucial in delivering a welcoming and professional experience. You will work closely with our clinical and administrative teams to support the smooth running of the practice and provide outstanding patient care.

Key Responsibilities:

Greet and register patients and site visitors Manage incoming calls, emails, and general enquiries Book and manage patient appointments across five clinician diaries Assist with finance applications and insurance paperwork Support patients with general enquiries and treatment information Manage incoming and outgoing correspondence, including email (Outlook) Work collaboratively with the clinical and administrative teams to ensure seamless day-to-day operations

About You:

Professional, presentable, and well-spoken Proven experience in diary and appointment management (essential) Proficient in Microsoft Word, Excel, and Outlook (essential) Previous dental receptionist experience (desirable) Confident using dental software - Software of Excellence (training provided; experience desirable) A basic understanding of dental terminology (desirable) A team player with strong communication and organisational skills A calm and courteous manner, even under pressure

Why Join Us?

No weekend work - enjoy a long weekend every week with Fridays off Family-run practice with a supportive and inclusive environment Work alongside a multidisciplinary clinical team under one roof: 2 Principal Dentists, 2 Associate Dentists Specialist Orthodontists, Periodontist, Oral Surgeon, Endodontist Aesthetics Practitioner, Qualified Nursing Team, Practice Manager 22.5 days annual leave, plus a Christmas skeleton shift rota to ensure family time Use of top-tier Software of Excellence to support your role Ongoing in-house training and support for professional development Performance related Quarterly Bonus
To apply, please send your CV and a brief cover letter.

Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Expected hours: 40 per week

Additional pay:

Quarterly bonus
Benefits:

Company events Employee discount Free flu jabs
Schedule:

Monday to Friday No weekends
Work Location: In person

Expected start date: 08/09/2025