Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the day-to-day operations of the dental practice. This role requires a blend of administrative skills and a welcoming demeanour to ensure a positive experience for all visitors.

Duties

Greet patients warmly upon arrival and assist with check-in procedures. Manage appointment scheduling, confirmations, and reminders to optimise patient flow. Handle incoming calls and respond to inquiries regarding services, appointments, and patient information. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process patient payments and manage billing inquiries effectively. Collaborate with dental staff to ensure seamless communication regarding patient care. Assist with administrative tasks such as filing, data entry, and inventory management as needed.

Qualifications

Previous office experience is essential, preferably in a dental setting. Strong administrative skills with proficiency in using EXACT software and equipment. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask in a fast-paced environment while maintaining attention to detail. A friendly and approachable personality that puts patients at ease. Knowledge of dental terminology is an advantage but not essential; training will be provided. We look forward to welcoming a dedicated Dental Receptionist who is eager to contribute positively to our practice and enhance the experience of our patients.
Job Type: Part-time

Pay: From 13.00 per hour

Expected hours: No less than 14 per week

Benefits:

Flexitime Store discount
Experience:

Dental receptionist: 1 year (required) Dental assisting: 1 year (required)
Location:

Headington OX3 7RD (preferred)
Work Location: In person