Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist / Dental Nurse to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for our patients.

Responsibilities

Greet patients warmly upon arrival and assist with check-in procedures. Schedule appointments and manage the appointment calendar effectively. Handle patient inquiries both in person and over the phone, providing accurate information regarding services offered. Maintain patient records with confidentiality and ensure all documentation is up to date. Process patient payments and manage billing inquiries. Collaborate with dental staff to ensure seamless patient flow throughout the day. Assist in maintaining a clean and organised reception area. Perform general administrative tasks such as filing, data entry, and managing correspondence.

Skills

Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to interact professionally with patients and staff. Proficiency in office software applications (e.g., Microsoft Office Suite) for efficient record keeping and scheduling. Previous experience in an office or administrative role is preferred, ideally within a healthcare setting. Ability to work well under pressure while maintaining a positive attitude. A compassionate approach towards patient care and willingness to assist others.
Join our dedicated team and contribute to providing high-quality dental care in a supportive environment!

Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Expected hours: 35.5 per week

Benefits:

Company pension Employee discount
Work Location: In person

Reference ID: Andersson Dental Care