You will be the face of Willowbrook Dental and ensuring that all patients receive a warm welcome and that all their needs are met. Your duties will include:
Greeting patients and visitors on arrival to reception.
Looking after patients in the reception area by making friendly conversation.
Ensuring the reception area is well-kept and presentable at all times.
Assisting on reception including helping cover lunch breaks, answering telephone calls and cascading problems/enquiries to the relevant person.
General administrative duties including filing, printing and creating letters.
Booking in patient appointments through the use of the practice's patient software.
Monitoring clinic lists including tracking patient appointment times to ensure the smooth running of clinics.
Preparing paperwork and completing daily checks.
The role will mainly be assisting reception team with the administrative duties, including diary management, referral management, preparation of records, email and telephone enquiries, along with greeting patients. This post will have the potential to work upto the role of senior receptionist.
Experience in dealing with private patients is desirable, although training will be provided.
You will be rewarded according to experience and will have the opportunity to work with a great team!
Job Type: Full-time
Pay: From 12.50 per hour
Expected hours: 34 per week
Work Location: In person
Expected start date: 06/10/2025
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