Job Description

Job Title:

Dental Receptionist / Treatment Coordinator (TCO)

Location:

EB Dental Kentish Town (with occasional cover at EB Dental Worcester Park)

About Us

EB Dental is a growing specialist dental group with NHS contracts, delivering high-quality patient care through a team of Specialist Oral Surgeons, Endodontists, and Orthodontists. Our practices are equipped with the latest technologies, including iTero scanners, CBCT imaging, and microscopes. We pride ourselves on providing a supportive, friendly, and professional working environment.

The Role

We are seeking a proactive and enthusiastic Dental Receptionist / Treatment Coordinator to join our team. This hybrid role combines reception duties with treatment coordination, ensuring smooth day-to-day operations and an excellent patient journey. You will be the key link between patients, clinicians, the Practice Owner, and the Practice Manager.

Responsibilities

Welcome patients to the practice in a professional, warm, and friendly manner Manage diaries, appointments, and patient communication Liaise with dentists, specialists, and the wider team to ensure a smooth workflow Support patients with treatment options and financial discussions in a dedicated TCO room Maintain accurate records and ensure compliance procedures are followed Assist in practice coordination and occasional cross-cover at Worcester Park Take digital impressions (training provided if required) Take CBCT scans (must be willing to undertake training course if not already certified)
Requirements

Previous dental reception or TCO experience preferred Dental Nurse experience desirable (but not essential) Strong communication and interpersonal skills Professional, approachable, and patient-focused attitude Organised, proactive, and able to multitask Flexible team player, including occasional weekend work Willingness to travel between Kentish Town and Worcester Park practices when needed Keen to develop new skills with digital dentistry technology
What We Offer

Competitive pay based on experience Bonus scheme (discussed at interview) Training and development, including CBCT and iTero scanner use Career progression opportunities within a growing dental group Supportive and friendly team environment Opportunity to work with cutting-edge dental technology
Find out more about us: www.eb-dental.co.uk

Job Types: Full-time, Part-time

Pay: 14.00-16.00 per hour

Expected hours: 32 per week

Benefits:

Employee discount
Ability to commute/relocate:

London NW5 3HG: reliably commute or plan to relocate before starting work (required)
Experience:

Dental practice: 2 years (required)
Work authorisation:

United Kingdom (required)
Location:

London NW5 3HG (required)
Work Location: In person