Job Description

JOB DESCRIPTION

Job Title:

Dental Referral Centre Manager with Practice Manager Support

Practice:

Oxford House Dental Practice

Line Manager:

Practice Manager

Mission Statement:

To provide high- quality dentistry in an environment that develops and nurtures talent.

Core Values:

Exceptional Experience

Inspire and Empower

Innovation

Positivity and Respect

Role Overview

We are seeking a proactive Dental Referral Centre Manager to lead our referral operations while providing administrative and operational support to the Practice Manager. This role ensures exceptional service for patients, referring practices, and internal teams, combining strategic oversight with hands-on management.

Key Responsibilities

Referral Centre Management

Manage referral processes efficiently and professionally.

Build strong relationships with dental practices, specialists, and internal teams.

Monitor metrics and implement continuous improvement initiatives.

Resolve complex patient or practice issues promptly.

Administrative & Practice Manager Support

Assist the Practice Manager with scheduling, reporting, and operational workflows.

Ensure compliance with regulatory, clinical, and quality standards.

Support internal communications and coordination for the senior leadership team.

Team Leadership

Lead and motivate a diverse team, promoting collaboration and excellence.

Provide training and guidance to ensure consistently high service standards.

Requirements

Experience in healthcare/dental practice management, preferably in referral or patient coordination.

Administrative support experience for senior management.

Strong leadership, communication, and organizational skills.

Proficient in practice management software (e.g., Software of Excellence) and Microsoft Office.

Detail-oriented, proactive, and solution-focused mindset.

Benefits & Details

Pay: From 32,000 per year

Job Type: Full-time, Permanent

Location: Bletchley, Buckinghamshire (reliable commute or relocation required)

Benefits: Company events, pension, employee discount

Why Join Us:

This is an opportunity to lead a key function within a dynamic dental network, making a tangible difference in patient care and practice partnerships. We value professionals who are passionate about excellence, operational precision, and creating a best-in-class referral experience.

Personal Development:

Participate in

personal appraisals

and identify educational needs for ongoing professional development.

General:

Adapt to the practice culture, showing respect for patients, colleagues, and visitors. Maintain a

professional appearance

and attitude at all times. Support the

Practice Manager

and Senior Leadership Team with continuous improvement initiatives.
Join our passionate and professional team and help us deliver exceptional care to our patients. If you are an experienced, proactive, and dedicated individual ready to take on this exciting role, we want to hear from you.

To Apply

: Please submit your CV and cover letter to caroline.d@oxfordhousedental.co.uk

The duties and responsibilities in this job description are not restrictive and the job holder may be required to undertake any other duties which may be required from time to time considered to be within your skill and competence to assist the smooth running of the Practice, and facilitate the treatment of patients. Any such duties should not, however, substantially change the general character of the post and will be made following discussion with the job holder and their line manager.

Job Types: Full-time, Permanent

Pay: From 32,000.00 per year

Benefits:

Company events Company pension Employee discount
Ability to commute/relocate:

Bletchley: reliably commute or plan to relocate before starting work (required)
Work Location: In person