Job Description

About us
University College London (UCL) is London's leading multidisciplinary university, with more than 13,000 staff and 41,000 students from 150 different countries, with degree programmes in Arts and Humanities, Social and Historical Sciences, Architecture, Laws, Life Sciences and Clinical Sciences, Mathematical and Physical Sciences, Engineering Sciences and more.
The Department of Information Studies (founded in 1919 and formerly called the School of Library, Archive & Information Studies, or SLAIS) is the only department in the UK with programmes in library and information studies, archives and records management, publishing and digital humanities. DIS provides students with an active research and learning environment across the information disciplines. In addition to its postgraduate programmes, the Department also teaches several courses at undergraduate level for students from other UCL departments.
About the role
The post holder is a member of the professional services team who will work with the Departmental Manager and the Teaching & Learning PS team, to provide operational support to the Department
Assist in achieving high quality and timely service to current and prospective students and staff related to general operations and beyond.
This role will commence in January 2026
About you
The post holder must be efficient, organised and take great care in attention to detail. In addition, the role requires interaction with many people within and external to UCL thus a professional attitude, willingness to help and a positive outlook are required to adequately execute the duties outlined.
The successful applicants will be educated to GCSE level or equivalent, or having acquired relevant experience.
With good computer skills, including using Microsoft Word, Excel, Outlook, Teams, and the internet, they will need to have good interpersonal skills and the ability to liaise with a variety of people, including the ability to relate to staff and students in a teaching and learning context.
They will be able to prioritise and organise own workload, meet time-critical schedules and to collate and record information accurately using a variety of media.
The successful candidate be able to work independently and as part of a team and have great problem solving skills.
They will have a commitment to and knowledge of advancing equality, diversity and inclusion.
More details can be found in the Job description attached.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan o On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay

Visit to find out more.
If you have any queries about the role, please contact Terrie Fiawoo the Deaprtment Manager t.fiawoo@ucl.ac.uk
If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact recruitment@ucl.ac.uk
The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work - please visit to find out more.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women. You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/
Available documents

Skills Required