Job Description

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Title: ATM Repair Centre Team Leader Location: Hope Street, Rotherham, S60 1LH Hours: 40 hours working week


What is the role of an ATM Repair Centre Team Leader?
To manage the day-to-day activities of a small team of repair technicians with Rotherham Repair Centre.

What will I be doing as an ATM Repair Centre Team Leader?To manage a small number of repair centre technicians to ensure the efficient use of time, parts, and resources. To contribute to, and manage the delivery of the required quantity of defined field replaceable units on time, in full to the required quality standards. Ensure parts are repaired to exacting standards with stringent quality control measures. Use diagnostic equipment and test programs to diagnose and assist with troubleshooting. To manage allocated stock holding areas. Ensure all administrative aspects of the role (and technicians under your management) are completed on time. Work closely, and with the guidance of the Production Team Leader in all aspects of the repair centre function. Continuously assist in improving and refining repair processes to deliver improved part-life expectancy. The repair and refurbishment of ATM modules across the NCR ATM estate. Take responsibility for first line maintenance of test equipment, escalating faults in a timely manner as/ when necessary. Reviewing/ approving holiday and sickness absence Performing post sickness return to work interviews as per company policy. Performing internal appraisal process as set out in company policy. Working time will be split approximately 90% hands on repair activity, 10% administration/ team management.

What Will I Need to Succeed as an ATM Repair Technician?PC basic skills. Understanding of BIOS configuration. Understanding of Windows operating systems. Ability to follow detailed technical information and procedures correctly. A demonstrable history of good electro-mechanical skills. Ensure all regulatory procedures are followed correctly. Creative and analytical problem-solving skills A methodical and systematic approach to troubleshooting and resolving faults. Prior knowledge of NCR, Wincor, and Triton ATM types would be useful but not essential. Motivated, a team player and a willingness to learn. Attention to detail. Prioritisation of own workload, and those within your team whist working to tight deadlines. Possess good communication skills. Potential to lift heavy equipment as and when required.

Shift Pattern08:00 - 17:00 Monday-Friday. Overtime may be required depending on the needs of the business

What benefits do I Get In Return?24 days holiday, plus Bank Holidays Workplace Pension Optional health care benefits such as:

Private healthcare Claiming payments back towards dental care, optical care, and physiotherapy sessions Gym membership discounts Employee Assistance Programme with 24/7 counselling service.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.