Job Description

Job Title:

Deputy Manager

Location:

Caring Connections, Knowsley Branch

Reports to:

Registered Branch Manager

Salary:

32500 - 35000 (Based on branch hrs)

Contract Type:

Full-Time / Permanent

Hours:

[e.g. 37.5 hours per week, including some on-call duties]

About Caring Connections

Caring Connections is a leading charitable organisation dedicated to providing high-quality domiciliary care services that promote independence, dignity, and wellbeing. At the heart of everything we do is compassion, community engagement, and a commitment to excellence in care. The Knowsley Branch serves a diverse population, ensuring individuals receive tailored support in the comfort of their own homes.

Job Purpose

To support the Branch Manager in the effective day-to-day running of the Knowsley domiciliary care service, ensuring compliance with CQC regulations, maintaining high standards of care delivery, and supporting the development and wellbeing of the care team.

Key Responsibilities

Operational Management

Support the Registered Manager in overseeing the daily operations of the branch. Ensure the delivery of high-quality, person-centred care in line with CQC standards. Assist with the management of rotas, ensuring appropriate staff coverage at all times. Lead by example and act as a role model for best practice in care delivery. Participate in and support the on-call rota.

Staff Supervision & Development

Support in the recruitment, induction, training, and supervision of care staff. Carry out spot checks, supervision visits, and appraisals. Identify training needs and promote continuous professional development. Promote a culture of accountability, respect, and continuous improvement.

Quality Assurance & Compliance

Maintain accurate care records and ensure all documentation is up to date and compliant with regulatory standards. Assist with audits, inspections, and quality monitoring activities. Support in responding to and resolving complaints or safeguarding concerns effectively and in line with policy.

Client Care & Support

Conduct initial assessments and risk assessments for new service users. Review and update care plans regularly in consultation with service users, families, and relevant professionals. Maintain strong relationships with service users, their families, and other stakeholders.

Business Development (Desirable)

Support in promoting the branch to local commissioners and stakeholders. Assist with tender responses or new service development opportunities, as required.

Essential Requirements

NVQ Level 3 in Health and Social Care (working towards Level 5 or willingness to undertake). Minimum 2 years' experience in a domiciliary/home care setting. Experience in a supervisory or team leader role. Sound knowledge of CQC regulations and care standards. Strong communication and organisational skills. Full UK Driving Licence and access to a vehicle.

Desirable Attributes

NVQ Level 5 in Leadership for Health and Social Care (or equivalent). Experience with care management systems (e.g. PASS, People Planner). Knowledge of the Knowsley area and local health and social care networks.

What We Offer

Competitive salary and mileage allowance. Ongoing training and professional development. Supportive team environment. Opportunity to grow within a reputable care organisation. Contribution to the delivery of meaningful care in the community.
Job Types: Full-time, Permanent

Pay: 32,500.00-35,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme On-site parking Private dental insurance Private medical insurance Referral programme Store discount
Schedule:

10 hour shift 8 hour shift
Application question(s):

We dont provide sponsorship please confirm you are not seeking sponsorship to apply? Do you have a minimum of a Level 3 Health and Social Care qualification?
Education:

GCSE or equivalent (preferred)
Experience:

Care Coordination: 1 year (required) Rota Management: 1 year (required)
Work Location: In person