Job Description

About us

We know that family can come from anywhere.

At The Lodge, a family run dementia care home, it's our privilege to care for people - treating each resident as if they were part of our own family. Right now, we are looking for caring individuals to join our friendly team promoting independence and dignity and positively enhancing the lives of individuals in our care. This care home offers personalised residential care and specialist dementia care to its residents.

We are looking for an experienced deputy manager that can demonstrate that they can successfully support a team whist working alongside the home manager. You will be required to focus on providing a high quality of person-centred care in line with the CQC regulations, supporting and developing the team you're leading.

The successful candidate is required to have strong residential management experience and have CQC knowledge, with experience of managing a team.

What are we looking for:

Registered Manager Experience - Elderly and Dementia, ideally from a 40 bedded care home or similar size.
Proven track record of Good or Outstanding CQC reports.
Genuine passion for elderly care.
NVQ Level 5 qualified / working towards it.

Roles and Responsibilities:

To be responsible for the day-to-day care of residents, delegating roles to Care manager and care staff as appropriate

To provide overall supervision and development for senior care staff

To contribute to the training of care staff and other staff, acting as a role model at all times

To actively participate in personal and professional development opportunities,

Monitor, audit and review the service, taking appropriate corrective action where necessary.

Demonstrate high professional standards and leadership, maintaining any.

Appropriate professional memberships.

Assisting the Home Manager with formal supervision / appraisal of Staff Members in line with company policy, and with on-going informal assessment of the work of Staff Members, to ensure consistently high standards.

Implement and adhere to The Lodge Care Home's policies and procedures, legal requirements and relevant codes of practice.

To assist with effective recruitment, performance management and deployment of staff to deliver high quality care and support outcomes for people who use our services.

Liaise with and oversee as required, maintenance contractors and others involved in the maintenance of property, plant and equipment.

Promote the service and The Lodge Care Home through effective communication with other organisations, stakeholders such as people who use services, staff, relatives, medical and social care professionals, the regulator staff and the local community

Promote the home professionally and effectively in the community, maintain private bed occupancy and support corporate marketing.

Ensure that all staff have a focus on excellent customer care to enhance the lives of people who use our services and The Lodge care Home's reputation

Any other duties consistent with the business of The Lodge Care Home

PERSON SPECIFICATION:

Knowledge and Experience for the new admission process for the resident.

Excellent understanding of the regulatory responsibilities of a Manager in a Elderly care home setting

Excellent understanding of the principles of high-quality, person-centred care and support

Knowledge and use of clinical assessment tools

Understand care planning processes and have experience of writing care plans, risk assessments, when DOLS are required, when CQC/LA notifications are required. Best practice in provision of care

Experience of leading a shift

Experience of working in the care home environment

Experience of working with individuals with dementia

Good understanding of CQC regulations and how CQC inspections are conducted

SKILL & BEHAVIOUR:

Excellent communication skills both written and verbal

Excellent Listening Skills

The ability to deliver leadership and supervisions

The ability to work on own initiative without direct supervision

Maintain a professional manner at all times with regard to confidentiality, dignity and respect

Excellent Analytical Skills

The ability to keep calm in emergency situations

Flexible manner with a commitment to customer care

Values diversity and shows commitment to equality of opportunity

Values health and safety and shows a commitment to ensuring a safe working environment

Job Types: Full-time, Permanent

Pay: 42,000.00-45,000.00 per year

Benefits:

Company events Company pension
Ability to commute/relocate:

Collier Row RM5 2HX: reliably commute or plan to relocate before starting work (required)
Application question(s):

Achieved or working towards completing a Level 5 in Health and Social Care
Experience:

Senior care: 3 years (required) Care home manager: 2 years (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person