Job Description

Description

Summary

Location:

Based at our Ilkeston office - Kensington Business Park, The Cottage (Unit 10, Ilkeston DE7 5NY.

Areas that our branch covers:

We cover most of the Ilkeston and Long Eaton areas which covers roughly a 3 mile radius from the centre of each place.

Contract:

Full-time, permanent role

Salary:

36,000 per year

The role

This is a senior management opportunity to support the Registered Manager in the day-to-day running of our care service. As Deputy Manager, you will support in leading a team of 50 care staff and ensure the delivery of exceptional, person-centred care to a caseload of clients. You'll be responsible for quality assurance, staff performance management, compliance, safeguarding, and care planning. You will also act as the Registered Managers' delegate during their absence.

Key Responsibilities

Care Team Responsibilities

Provide clear, supportive leadership to a portion of our care team. Mentor staff, providing guidance, feedback, and opportunities for development Manage performance, absence reviews, visa and developmental reviews for a portion of the care team Conduct spot checks, fit-to-care assessments, and disciplinary processes Maintain accurate records on our staff management digital systems (People Planner and E-days) Share on-call duties with the office management team on a 5-week rolling basis, including evenings and weekends (the role includes on-call duties, which are reflected in the overall salary package) Contribute to management meetings and agenda preparation alongside the Registered Manager

Client Responsibilities

Oversee a caseload of clients to ensure their care plans are regularly reviewed and high standards are maintained Support the Registered Manager with complaints, incidents, and safeguarding concerns, ensuring timely investigations and improvements Complete 6-month client reviews and update care plans accordingly Carry out eMAR audits and oversee medication updates Support new client onboarding by completing assessments, risk assessments, and care plans Maintain accurate records on our client management digital system (Access Care Planning and PeoplePlanner) Attend external meetings and represent Avanti in a professional manner Provide feedback to the care team based on client reviews and observations Support the day-to-day operation of the office and liaise with external professionals

Skills, Knowledge and Expertise

Personal skills

You will be:

A good listener An experienced manager and leader of a team Proactive Supportive, caring and empathetic Honest, kind, and capable of setting professional boundaries Responsive Open to learning and driving your own development A strategic problem solver Able to manage your time effectively Organised and capable of managing multiple responsibilities Committed to your work Aspiring to progress in the sector Professional Flexible - this sector is unpredictable!

Essential experience requirements:

At least

1 year

of direct hands-on care experience supporting individuals in a health or social care setting A minimum of

4 years

of management experience in the health and social care sector

Level 5 Diploma in Health and Social Care

(or willingness to work towards it) or equivalent qualification

Strong experience in IT systems

relevant to care management (e.g., digital care planning, rota software, email, and online calendars) Strong

written communication and time

management skills Full

UK driving licence

and own vehicle Live within reasonable distance of the branch

(ideally a 30-40 minute drive)

Benefits

What we offer

Competitive salary

package and opportunities for progression Ongoing

training and professional development

Commitment to training and personal growth A

supportive, family-run environment

dedicated to the wellbeing of both clients and staff The chance to be part of a

growing team focused on delivering outstanding

homecare

About Avanti Homecare

Founded in 2018, we are multi-award winning family run business based in Derbyshire. We have a branch located in Ilkeston and Long Eaton and Ripley. Our care team are very much at the heart of our business and we want to make sure you are supported, valued and listened to so that you are the best version of yourself and able to provide exceptional care to our clients.