Job Description

Are you a driven and organised healthcare professional with a passion for surgical services and operational excellence? We are seeking a proactive Deputy Surgical Clinical Flow Manager to support the smooth running of patient flow across our surgical pathways.



Working closely with the Surgical Clinical Flow Manager and multidisciplinary teams, you will play a key role in managing elective and emergency surgical admissions, coordinating theatre utilisation, and ensuring timely discharge planning. This is a fast-paced role that demands strong leadership, clinical insight, and a commitment to improving patient outcomes.



Key Responsibilities



Coordinate daily surgical flow across ED, inpatient wards, theatres, and recovery areas

Lead escalation meetings focused on surgical capacity and throughput

Collaborate with surgical teams, anaesthetics, and bed management to optimise patient placement

Support discharge planning and reduce delays through proactive liaison with clinical teams

Monitor real-time data to identify bottlenecks and implement responsive solutions

Contribute to service improvement initiatives and surgical flow transformation projects



#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community



We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.



The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.



Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.



We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.



With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.



We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.



Join us. What will you #BeKnown for?



About You



Registered healthcare professional with surgical or acute care experience

Strong understanding of surgical pathways, theatre scheduling, and patient flow principles

Excellent communication, negotiation, and decision-making skills

Able to work under pressure and manage competing priorities with confidence

Previous experience in a leadership or coordination role is desirable.



Please see job description attached to view main responsibilities and duties of role.