Job Description

We are on the lookout for a Deputy Event Operations Manager to join our bunch.

Who are We?:

Located in Newbury, Berkshire, just off junction 13 on the M4 and 55 minutes away from London by train.

Work in our stunning purpose-built Weddings and Events barn - The Post or Donnington & Co Golf Club, part of the Donnington Group located in the grounds at Donnington & Co.

We are looking for a Deputy Event Operations Manager to join our bunch.

As an employer, The Donnington Group offers support, training and development opportunities to help your career flourish. Donnington & Co. is a 4Hotel, Restaurant and Spa and we work to support, understand and respect each other and our guests whilst providing an excellent standard in everything we do.

The Deputy Event Operations Manager Role

Passionate, inspirational and genuine... at The Post Barn and Donnington & Co Golf Club we pride ourselves on having THE best team members in the industry. If you are a bright spark or big thinker who is looking for a career and not just a job, then WE WANT YOU to join our bunch.

As part of the Donnington & Co team you will be working under the guidance of the Venue Operations Manager and Event Venue Director you will champion and deliver a range of golf societies, golf days, conferences at Snelsmore House and high-quality Weddings and Events at The Post Barn. As the Deputy Events Operations Manager, the exemplary candidate will be required to run the bar on a daily basis as well as run event days to the highest standards expected and continually strive to improve guest and staff satisfaction.

You will help direct staff through event days and interact with guests to ensure they have the best possible events experience. One of the main focuses also is to be responsible to ensure all security measurements are followed and licensing standards set by law are met as well as being able to be the manager on duty for guest enquiries on the day.

What you'll be doing as part of the team:

To oversee bar and event staff performance to ensure activities on a daily basis as well as event days run smoothly and help deliver a positive experience for our guests' hand in hand with the Operations team and Sales team. To maintain an ordered and efficient work environment - Organization of storage at Snelsmore House and The Post and processes to maintain the work environment. Training F&B team to the standards required at both properties. To be fully aware and comply with all Fire, Health and Safety and Hygiene regulations as well as licensing regulations as required by law. Cash handling and cashing up tills as well as programming tills as needed. Cellar management, Stock management and ordering stock. Following stock take and delivery procedures as well as improving existing procedures Supporting the Venue Operations Manager with developing product line. To support the Operations Management with administrative duties including creating and implementing procedures, SOP's and SOE's for Snelsmore House and The Post. Fulfill the role of Duty Manager on the day and to be able to handle guest queries in a swift and satisfactory manner. Any other reasonable tasks as requested.
Occasionally we may need to review a job description to incorporate any changes or other duties needed for the role as identified by the Line Manager.

What's in it for you?

As well as a competitive salary, you will also enjoy a whole host of benefits that we have to offer. Service charge (a BIG one), our perk platform, Benefit Hub, with Discounts on the high street & online (cinema tickets, home improvements, food, travel and much more), HUGE discounts at our two hotels, EXCELLENT discounts on wine - after all wine is what we do, Early Pay (on-demand wage access) and our health and wellbeing platform with access to our EAP (Employee Assistance Programme).

For those of you who want to help with the reduction of carbon emissions, for qualifying team members, we also offer a cycle to work scheme.

Oh, and did we mention how we like to party? Events such as Christmas Parties, Summer BBQ's, department events and monthly team activities run throughout the year allowing you to relax, join in and best of all, have fun.

ON top of all this, we also run a team member recognition scheme where the winner, crowned the best of the bunch, goes out to our winery in California.

There really is something for everyone.

So, if you feel that our Deputy Event Operations Manager role could be a good fit for you and your future career, then please get in touch as we would love to hear from you.

Job Type: Full-time

Work Location: In person