Job Description

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Band 8b

Main area

Surgery & Endoscopy

Grade

Band 8b

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

343-7681234-FM-SC-VCG

Site

St Helier Hospital

Town

Sutton

Salary

70,396 - 80,837 Pa incl HCAS Outer pro rata

Salary period

Yearly

Closing

05/02/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.




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Job overview

We have an exciting opportunity for an experienced operational manager to the Surgical Directorate at Epsom and St Helier Hospital.

The Deputy General Manager (DGM) will provide senior leadership across all services in the directorate and will be a key member of the Directorate Management Team, working operationally and strategically with the Clinical Director, Head of Nursing and General Manager to ensure the delivery of key performance indicators and the financial plan for the Directorate. We are looking for a candidate who can demonstrate excellent interpersonal and leadership skills across a broad service portfolio, which inspire, motivate and influence colleagues at all levels.
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Main duties of the job

To manage your own portfolio of services to support the General Manager in ensuring the provision of high quality patient services that are clinically sound, delivered cost effectively and meet the Trust's priorities and performance targets.



The role of the Deputy General Manager (DGM) is to provide strong local leadership to your areas of responsibility and deputise for the General Manager in their absence. You will be expected to balance strategic plans with operational needs and robust delivery.



The DGM will support the GM to provide strategic leadership at divisional level, ensure that there are appropriate systems and processes within the Division to enable staff to deliver good quality clinical care and drive forward the service improvement agenda to achieve efficiency gains and improve the operational effectiveness of the Division.


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Working for our organisation

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).


After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.


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Detailed job description and main responsibilities

Take day to day responsibility and accountability for the operational running of a group of services within the Division as agreed by the GM.

Support the leadership of the Division to ensure national and local targets are achieved and that they meet the needs of the local community and the wider NHS and fulfil commissioner agreements.

Support the GM to develop and implement plans to deliver the relevant Trust objectives as required.

Monitor and manage performance within your areas to ensure that patient-centred services are of a consistently high standard.

Provide leadership and management to both direct and indirect reports.



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Person specification

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Education and Qualifications

#####

Essential criteria

Relevant first degree, equivalent professional qualification or suitable experience #####

Desirable criteria

Relevant post graduate courses or equivalent ####

Experience

#####

Essential criteria

Senior management experience and demonstrable capability and capacity in a complex healthcare environment Demonstrable success in project management Experience of service redesign and development Experience of business planning within the context of the NHS #####

Desirable criteria

Experience of working in Surgery ####

Skills/Knowledge/Attributes

#####

Essential criteria

Ability to think strategically and laterally High level of work organisation, selfmotivation, drive for performance and improvement, and flexibility in approach and attitude

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E:

krft.askrecruitment@nhs.net

Your application

Please ensure your supporting statement clearly reflects the

job description

and

person specification

, as shortlisting will be based on these criteria.



Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of

3 years' employment and/or education history

, including

professional email addresses

(not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by

email or SMS

from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within

four weeks of the closing date

, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an

Enhanced Disclosure and Barring Service (DBS) check

will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.





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Employer certification / accreditation badges

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Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.


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Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.