Job Description

Job Summary

The Deputy Head Housekeeper plays a pivotal role in ensuring the highest standards of cleanliness and organisation within the establishment. This position is responsible for overseeing the housekeeping department, managing staff, and maintaining a welcoming environment for guests. The ideal candidate will possess a strong background in hotel operations and hospitality, coupled with extensive janitorial experience.

Duties

Supervise and coordinate daily housekeeping operations to ensure all areas are cleaned to the highest standards. Train, mentor, and evaluate housekeeping staff, fostering a positive team environment. Develop and implement housekeeping policies and procedures to enhance efficiency and service quality. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained. Collaborate with other departments to address guest needs and resolve any issues promptly. Prepare reports on housekeeping activities, including staff performance and inventory usage. Ensure adherence to health and safety regulations within the housekeeping department.

Qualifications

Previous experience in a hotel or hospitality environment is essential. Proven experience in janitorial services or similar roles is highly desirable. Strong leadership skills with the ability to motivate and manage a diverse team effectively. Excellent organisational skills with keen attention to detail. Ability to work flexible hours, including weekends and holidays as required. Strong communication skills, both verbal and written. A proactive approach to problem-solving with the ability to handle challenging situations gracefully. This role offers an exciting opportunity for individuals looking to advance their careers in hospitality management while contributing significantly to guest satisfaction through exceptional housekeeping standards.
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Job Type: Full-time

Pay: 14.10 per hour

Benefits:

Company pension Employee mentoring programme Financial planning services Health & wellbeing programme
Experience:

Housekeeping: 1 year (preferred) Hotel: 1 year (required)
Work Location: In person