Job Description

Are you a dynamic leader with a passion for purpose-driven work? Do you thrive on empowering teams to deliver impactful, ethical fundraising and marketing strategies? If so, we'd love to hear from you.



We're looking for a Deputy Head of Fundraising & Marketing to help shape and deliver the next chapter of our story. Working closely with the Head of Fundraising & Marketing, you'll play a key leadership role, supporting strategic direction, driving innovation, and ensuring that all fundraising and marketing activity is safe, legal, ethical, and effective.



You'll lead, coach, and develop a team of talented managers, enabling them to succeed in their roles and contribute meaningfully to our mission.



From campaign development and supporter engagement to digital innovation and income generation, your leadership will help amplify our impact across the communities we serve.

What you'll bring:

Proven experience in leading fundraising and/or marketing teams

A strong understanding of compliance and best practice across fundraising and marketing

Strategic thinking with a hands-on, supportive leadership style

A collaborative mindset, with the ability to inspire and empower others



Why join us?



We're a local charity with a big heart and bold ambitions. You'll be joining a passionate team that's committed to making a real difference in the local community.



As our Deputy Head of Fundraising and Marketing, you'll play a pivotal role in ensuring our fundraising and marketing efforts drive income growth, boost brand awareness, and deepen engagement across all audiences. With a sharp focus on meeting objectives, KPIs, and budgets, you'll help keep the department running smoothly and effectively.



You'll also deputise for the Head of Fundraising and Marketing when needed, providing confident leadership and continuity.



Just as importantly, you'll help foster a collaborative, high-performing team culture, ensuring that everyone is empowered to do their best work in support of our mission at Havens Hospices.



At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.



Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.



In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.



At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.



We value diversity and welcome applications from all sections of the community.



Manage the operational delivery of agreed fundraising, marketing and digital engagement strategies, budgets, and plans across delegated areas, ensuring objectives and KPI's are met and the department runs effectively.

Contribute to the development of departmental strategies, budgets, and plans in collaboration with the Head and Director of Fundraising and Marketing.

Work with Managers to prioritise, coordinate, and delegate activity, ensuring effective use of resources across the department.

Ensure high-quality supporter care and stewardship to nurture long-term relationships and donor loyalty.

Monitor, analyse, and report on financial performance against budgets in partnership with Managers, the Data Insight Manager, and Finance Team.

Lead on the preparation of regular reports for delegated areas, sharing insights to inform decision-making across the department and organisation.

Stay up to date with sector trends and developments, applying insights to strengthen fundraising and marketing effectiveness.

Foster innovation and creativity to diversify income streams, enhance donor and supporter engagement, and maintain brand relevance.

Build a collaborative, supportive team culture that encourages cross-disciplinary working and professional development.

Champion a positive culture and understanding of fundraising, marketing, and charity values across the organisation.

Champion diversity, equity and inclusion in fundraising and marketing activities and within team culture.

Provide effective line management to Managers, ensuring clarity of objectives, personal development, and collective achievement of departmental goals.

Provide leadership, support, and guidance to the wider Fundraising and Marketing Team, enabling professional growth and high performance.

Ensure compliance with the Fundraising Regulator, Charity Commission, Gambling Commission, Data Protection, and other relevant legislation, maintaining accurate and up-to-date systems and records.

Represent Fundraising and Marketing at internal and external meetings, deputising for the Head or Director as required.