Job Description

Job Advert - Deputy Care Manager - Children's Residential Care

Work Location: Stoke on Trent ST2

Salary: 39,693.33

Reports to: Registered Manager

About us

At Crystal Care Solutions, we provide high-quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges--offering them stability, growth, and hope for the future.

Established in 2007, we're proud to share that 50% of our homes are rated 'Outstanding' by Ofsted, a reflection of our unwavering commitment to quality care. In 2024, we were also honoured as the Exceptional Employer at the Stars of Social Care Awards - a testament to the supportive, inclusive, and empowering environment we've built for our team.

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.

We are looking for a passionate and experienced Deputy Care Manager to help lead our dedicated team in providing therapeutic care to children and young people in our residential homes. This is a fantastic opportunity for someone with strong leadership skills, a commitment to best practice, and a desire to help young people thrive.

Your Role

Leading care practices in the home and deputising for the Registered Manager Overseeing staff supervision, development, and performance Ensuring compliance with safeguarding protocols and regulatory requirements Working directly with children to promote positive relationships and outcomes Planning shifts, allocating resources, and maintaining smooth day-to-day operations Supporting the development and implementation of individual care and therapeutic plans Collaborating with external professionals to ensure the best outcomes for young people Promoting an inclusive, nurturing, and stable home environment

What we are looking for

Essential:

1 years' experience

in a supervisory or management role in residential care

2 years' experience

working in residential childcare

Level 3 Diploma

in Residential Childcare (or equivalent)

Willingness and ability to complete

Level 5 Leadership & Management

qualification

Excellent understanding of

child development

, trauma-informed practice, and safeguarding

Proven

team leadership

, organisation, and delegation skills

Knowledge of regulations

and legal frameworks in residential care

Strong written and verbal communication skills

Confident in using

Microsoft Office

(Outlook, Word, Excel)

Full

UK Driving Licence

Resilience, adaptability, and ability to work under pressure

Ability to work flexible shifts, including

weekends and sleep-ins

Commitment to

ongoing professional development

Desirable:

Level 5 qualification in Leadership & Management

Experience managing staff performance and leading team development

What we offer

New Starter Bonus up to 1,000 for qualified Level 5 direct applicants (T&Cs apply) Level 5 Qualification Support (Residential Childcare pathway) Qualification Completion Bonuses Pension auto-enrolment Pay Care Scheme - cashback on medical expenses Employee Assistance Programme - 24/7 support Perkbox - discounts at high street and online retailers Long Service Awards (extra annual leave and bonus payment) Refer a Friend Scheme - earn rewards together Free meals on shift and paid DBS
Ready to apply complete via Indeed.

Join a team that truly puts children first and helps shape brighter futures.

Send your CV and cover letter to:

hr@crystalcaresolutions.co.uk

Call us:

01782 777 511

Learn more:

www.crystalcaresolutions.co.uk

Job Types: Full-time, Permanent

Pay: 39,693.33 per year

Benefits:

Casual dress Company pension Discounted or free food Employee mentoring programme Free parking Health & wellbeing programme Referral programme
Schedule:

Day shift Night shift Overtime Weekend availability
Application question(s):

Do you have a Level 3 in Children's Residential Care, completed in industry. Do you require sponsorship? Do you have any VISA restrictions
Experience:

Children's Residential Care: 3 years (preferred)
Work Location: In person

Reference ID: DCM SOT 202535