Job Description

Deputy Manager - New Home Care Branch Launch

Location:

Letchworth

Salary:

30k-35k (dependent on experience)

Hours:

Full-time, permanent

Are you ready to be part of something new and exciting? We're launching a

brand-new home care branch

in Letchworth and we're looking for a passionate, hands-on

Deputy Manager

to help shape and grow the service from day one.

This is an amazing opportunity to make your mark -- supporting the Registered/Branch Manager in building a high-quality, person-centred care service that truly makes a difference in the local community.

About the Role

As Deputy Manager, you'll play a pivotal role in every aspect of the branch's development and daily operations. You'll help recruit and support our first carers, assist with care planning and coordination, and ensure every customer receives outstanding, compassionate care.

Key responsibilities will include:

Supporting the launch and registration of a new branch under CQC Recruiting, onboarding, and mentoring new care staff Carrying out assessments, spot checks, and quality monitoring Ensuring compliance, care planning, and documentation are always up to standard Building strong relationships with customers, families, and local partners Supporting marketing and community engagement activities to grow the branch Deputising for the Manager when required

About You

You'll be energetic, positive, and organised -- the kind of person who thrives in a growing environment where every day brings something new. You'll take pride in delivering quality care and supporting others to do the same.

Essential:

Experience in domiciliary/home care (Coordinator, Field Care Supervisor, or Deputy level) Knowledge of CQC requirements and care compliance Excellent communication and leadership skills Strong IT and organisational ability A genuine passion for care and community impact

Desirable:

NVQ Level 3 in Health & Social Care (or working towards Level 5) Full UK driving licence and access to a car

What We Offer

A rare opportunity to help

build a new branch from the ground up

Ongoing training, development, and career progression Supportive leadership and a friendly, growing team Competitive salary and benefits package

Be part of something special -- help us create a trusted, local home care service that changes lives.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Referral programme
Work Location: In person