Job Description

Deputy ManagerReference number: JR246469Location: Kaplan Living LiverpoolWorking pattern: Full TimeContract Type: Fixed Term Contract (Maternity Cover) - 6 monthsNumber of roles: 1Salary: xc2xa328,500 per annum (pro-rata for a 6 month contract)We are looking for a Deputy Manager to join our team and take the lead role in the management of the development of our Kaplan Living site in Liverpool.A detailed job description can be viewed . If the link does not work for you, please copy and paste the following URL into your web browser:What you'll bring to the roleThe successful applicant will:Possess leadership and excellent oral and written communication skills including the proven ability to engage with customers and colleagues alikeHave a passion for customer care and a sensitivity to students needs xe2x80xa2 Have experience in a customer facing environmentHave experience of working in an effective Health & Safety culture in line with legislationBe able to work to agreed budgetsHave strong IT skills (MS Word, Excel, etc.) and be adaptable to foster new skills to operate Kaplan's internal management systemsBe willing to undertake training as requiredAbility to offer flexibility in working hours including provision of out of hours support in an emergency if required.Be conversant with the ANUK Accreditation SchemeOffer flexibility in working hours including the provision of out of hours support in an emergency if requiredEssential skills/ experienceHave experience in customer service, hospitality or student service provision, ideally in an accommodation related areaBe able to engage in teamworkExperience of budget managementAbility to prioritise workload and meet deadlinesWhat we doPart of Kaplan Inc., one of the world's most diversified education businesses, is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.What we offerAs well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:36 days annual leave*Big discounts on Kaplan courses for you and your family24/7 confidential helpline providing counselling and other support servicesCompany pension contributionsMaternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levelsMedicash Health Cash Plan*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.How to applyTo apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 13th May 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.Application SupportIf you require support completing the application or wish to talk to someone about the role, please email the Recruitment TeamDisability Confident Scheme and Reasonable AdjustmentsAt Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.Our Employee Resource GroupsWe proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, Kaplan Ability, Kaplan Women and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company.#LI-EB1

Kaplan International Pathways